Contact
Get in touch
Support works through our help pages and by email. There is no phone hotline and no 24/7 support.
Before you write
- Check the help pages — most questions about QR codes, PDFs, languages and billing are answered there.
- Write from the email address of your account and include the name of your venue.
- Describe what you tried and what you expected; a screenshot helps.
- Never send passwords or card details by email.
Are you a guest with a question about a dish?
Please ask the restaurant or hotel directly. Menus, prices and allergen details are provided by each venue, and we can’t answer questions about them.